As the host of a session, event, booking, or room, you can customize the emails sent to your participants.
By default, all emails are enabled, but you can customize or disable them if you don't want them sent.
You can customize emails sent for:
- sessions
- events/webinars
- bookings
- rooms
👉 In order to send custom emails, you first need to sync your Google or Microsoft email account with Sessions. If you disconnect your email account, the system will revert back to the regular Sessions email templates.
How to edit emails
Please note that you as the hosts of a session or event receive email notifications from Sessions (no-reply@sessions.us). Some emails might also include copyrights and reservation of rights in the footer.
These are only sent to you, while the audience will receive the correct emails you customized, under your name and without any mention of Sessions (if you’ve customized it like this).
- Go to your Profile (bottom left corner).
- Click on Workspace settings.
- Click on Custom emails.
- From Sender email, click the dropdown to select which email address you want people to see when it comes to automatic emails sent through the app. If you want more email options, go to Profile → Account settings → Integrations → Sync your Gmail or Microsoft email address with Sessions.
- Choose if you want to edit a session, event, booking, or room’s email(s). Click on that option.
- Click “Edit email”.
- If you haven’t already synced your Google or Microsoft account with Sessions, you’ll be asked to do so.
- Customize the subject, title, and/or the body of the email.
- Click Save email.
- The changes will apply to all future emails in that category (e.g. Email invitations) for the chosen type of online gathering (session, event, booking, room).
👉 Read more about Custom SMTP
Sender emails
This setting allows you to choose which email will be used to send Sessions' emails (like booking or event registration email confirmations, reminders, etc.).
Make sure that you synced a Google or Microsoft email address with Sessions. You can do this from Profile → Account settings → Integrations → Choose to connect with Google or Microsoft 365.
- Go to your Sessions profile (lower left corner).
- Click on Workspace settings.
- Under Custom emails, you’ll find Sender emails.
- Click the dropdown to select which email address you want people to see when it comes to automatic emails sent through the app.
- Done.
How to edit your email signature & footer
This email signature will be used in all emails sent from your account.
- Go to your Profile (bottom left corner).
- Click on Workspace settings.
- Click on Custom emails.
- Click on Edit signature (upper right corner).
- Configure the signature as you want.
- Click Save signature.
- Click on Edit footer (upper right corner).
- Edit it how you see fit.
- Click Save footer.
- Done.
How to disable/enable emails
- Go to your Profile (bottom left corner).
- Click on Workspace settings.
- Click on Custom emails.
- Choose if you want to disable/enable the email(s) for a session, event, booking, or room. Click on that option.
- Disable/enable one or more emails that you don’t want your participants to receive.
- Done. Changes are automatically saved.
